Our clear knowledge base contains extensive information on all common printing techniques, so you can quickly and easily find the answers to all your questions.
Installing
New to TheMagicTouch Software? This in depth guide brings you all the information to get you started.
Features
After the software is installed, you are almost good to go. These features bring you to the next level.
Update
New computer or laptop? Don’t worry. With your lifetime license we are here to help you get started again.
Glossary
What means Printing Tool, or what is the rasterization tool? In this glossary you will know all the important terms.
Frequently Asked Questions
Take a look at all the FAQ’s want this
News
We’ll keep an eye on all the news regarding cutting plotters. Read more and don’t get behind on all the news about cutting plotters.
Glossaries about Software
All GlossariesTraining for Software
All Training
FAQ’s about Software
More FAQ’sWhat file types does TheMagicTouch Software support?
Our software supports the most common raster image formats:
* PSD (Adobe Photoshop): CMYK and RGB, including transparency.
* TIF: RGB type with transparency (supports uncompressed, but NOT LZW or Zip compression).*
* PNG (Portable Network Graphics): With transparency.
* JPG (Joint Photographic Experts Group): RGB only (CMYK JPGs are not supported).
* GIF (Graphic Interchange Format): With transparency (best for limited-color images like logos, as it only supports 256 colors).
* BMP (Windows Bitmap).
* PSD (Adobe Photoshop): CMYK and RGB, including transparency.
* TIF: RGB type with transparency (supports uncompressed, but NOT LZW or Zip compression).*
* PNG (Portable Network Graphics): With transparency.
* JPG (Joint Photographic Experts Group): RGB only (CMYK JPGs are not supported).
* GIF (Graphic Interchange Format): With transparency (best for limited-color images like logos, as it only supports 256 colors).
* BMP (Windows Bitmap).
Why is TheMagicTouch Software necessary for printing transfers?
TheMagicTouch Software acts as a dedicated print utility, automatically optimizing your design for your specific printer and transfer paper. It manages critical settings, ensuring perfect results by handling:
* Precise Color Profiles and the correct amount of (white) toner application.
* Optimal Printer Settings for proper fusing and media handling.
* Automatic Mirroring of the image when required.*
In Short: Load your image and select your transfer paper—the software handles all technical settings, maximizing print quality and minimizing errors.
* Precise Color Profiles and the correct amount of (white) toner application.
* Optimal Printer Settings for proper fusing and media handling.
* Automatic Mirroring of the image when required.*
In Short: Load your image and select your transfer paper—the software handles all technical settings, maximizing print quality and minimizing errors.
Which printers are compatible with TheMagicTouch Software?
Software Basic
Selected OKI and Ricoh CMYK Printers
OKI: C331, C332, C610, C612, C650, C711, C712, C831, C833, C843 /
Ricoh: P C300W, P C301W
Software Pro
OKI White Toner (CMY+W) Printers
A4: C711WT, ES7411WT, Pro7411WT
A3: Pro8432WT, C920WT, ES9420WT, PRO9420WT
Selected OKI and Ricoh CMYK Printers
OKI: C331, C332, C610, C612, C650, C711, C712, C831, C833, C843 /
Ricoh: P C300W, P C301W
Software Pro
OKI White Toner (CMY+W) Printers
A4: C711WT, ES7411WT, Pro7411WT
A3: Pro8432WT, C920WT, ES9420WT, PRO9420WT
How do I check if I have the latest software version?
In the software, click ‘Help’ and then ‘About’ to see your current version number. A full list of all updates and improvements is available in [link to blog article on updates].
Can I upgrade my existing print software to the newest version for free?
Yes, you can. A compatible license file is required for the upgrade:
If your license file name begins with
If your license file name does NOT begin with
If your license file name begins with
TheMagicTouch_xxxxxxx.license: You can proceed with the standard upgrade installation using [link to upgrade instructions].If your license file name does NOT begin with
TheMagicTouch_: Please contact our support department. We will convert your old, eligible license to a new compatible one free of charge.Is a free trial available for TheMagicTouch Software Pro?
Yes, absolutely! You can use the TheMagicTouch Software Free Trial to test the full functionality for two weeks.
After the trial period, the software remains active, but the printing function will be disabled.
Click here to request the [TheMagicTouch Software Free Trial].
After the trial period, the software remains active, but the printing function will be disabled.
Click here to request the [TheMagicTouch Software Free Trial].
How do I get a printer license for the software?
The license file (
Important: If purchasing the software for an existing printer, we require the exact serial number of that printer. The easiest way to get this is by printing the printer’s configuration page.
TheMagicTouch_xxxxxxx.license) is automatically sent to you via email upon purchase of the software.Important: If purchasing the software for an existing printer, we require the exact serial number of that printer. The easiest way to get this is by printing the printer’s configuration page.
Can I use TheMagicTouch Software on my Apple (Mac) computer?
No, a native Mac OS version of the software is not available due to high development costs.
Workaround: You can complete all design work on your Mac, but you must use a simple, dedicated Windows PC with TheMagicTouch Software installed to perform the final print job.
Workaround: You can complete all design work on your Mac, but you must use a simple, dedicated Windows PC with TheMagicTouch Software installed to perform the final print job.
Does the software work only with white toner printers?
No. While Software Pro is specialized for white toner (CMY+W) printers, we also offer Software Basic for a wide selection of CMYK printers. Both versions ensure correct settings for all TheMagicTouch media, including sticker foils and regular paper.
Can I print on regular paper or stickers using the software?
Yes. The software includes all standard settings for printing on regular paper. It also provides dedicated settings for our TheMagicTouch SPF sticker foil, allowing you to easily print various durable plastic stickers.
